Privacy Policy

What Information We Collect

When you reach out to us about franchising opportunities, we gather different types of information. Some you give us directly, and some we collect automatically when you use our website.

Information You Provide

• Your name, email address, and phone number when you fill out contact forms
• Business background and financial information during franchise application processes
• Communication preferences and areas of interest
• Any documents you submit, like business plans or financial statements
• Feedback and correspondence when you communicate with our team

Information Collected Automatically

Our website collects technical information that helps us understand how people use our site. This includes your IP address, browser type, device information, and which pages you visit. We use this to improve our website and make sure it works properly for everyone.

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather serves specific purposes related to franchise opportunities and business relationships.

• Responding to your inquiries about franchise opportunities and providing relevant information
• Evaluating franchise applications and conducting necessary business assessments
• Communicating updates about franchising processes and business developments
• Improving our services based on feedback and usage patterns
• Meeting legal and regulatory requirements for franchise operations
• Protecting against fraud and maintaining security of our systems

Sharing Your Information

We're selective about who gets access to your information. Generally, we keep it within our organization, but there are some situations where we need to share it.

Within Our Organization

Your information is accessible to team members who need it to work with you on franchise opportunities. Everyone on our team is trained on privacy practices and bound by confidentiality obligations.

Service Providers

We work with trusted companies that help us run our business. These might include:

• Technology providers who host our website and manage our systems
• Professional advisors like lawyers and accountants who help with franchise agreements
• Background check services for franchise application processes
• Communication platforms we use to stay in touch with you

These providers can only use your information for the specific services they provide to us. They can't use it for their own purposes.

Legal Requirements

Sometimes we're legally required to disclose information. This might happen if we receive a valid court order, need to comply with regulatory requirements, or have to protect someone's safety or rights.

Business Transfers

If jurevonexal is acquired or merges with another company, your information would be transferred as part of that transaction. We'd notify you if this happens and explain any changes to how your information is handled.

How We Protect Your Information

Security isn't just about technology. It's about creating systems and practices that protect your information at every step.

• Encrypted connections (SSL/TLS) for all data transmitted to and from our website
• Secure servers with restricted access and regular security updates
• Regular security assessments and monitoring for potential vulnerabilities
• Staff training on privacy practices and information security
• Secure disposal procedures for information we no longer need

No system is completely secure, but we take reasonable steps to protect your information. If we experience a data breach that could seriously harm you, we'll notify you and the relevant authorities as required by Australian law.

Your Rights and Choices

This is your information, and you have rights regarding how it's used. Australian privacy law gives you several important rights.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, though complex requests might take a bit longer. There's no charge for reasonable requests.

Correct Your Information

If information we hold about you is wrong or out of date, let us know and we'll fix it. You can update basic contact details yourself by reaching out to our team.

Request Deletion

You can ask us to delete your information. We'll do this unless we have a legitimate reason to keep it—like completing a franchise application you've started or meeting legal requirements.

Object to Processing

You can object to how we're using your information. We'll stop unless we have compelling legitimate grounds to continue or need the information for legal reasons.

Withdraw Consent

If we're processing your information based on consent, you can withdraw that consent anytime. This won't affect any processing we did before you withdrew consent.

How Long We Keep Your Information

We don't keep information longer than necessary. How long we retain your data depends on why we collected it and whether we have legal obligations to keep it.

• General inquiries: We keep correspondence for up to two years after our last interaction
• Franchise applications: Records are maintained for seven years after application completion or withdrawal, as required by business regulations
• Active franchise relationships: Information is retained throughout the relationship and for seven years afterward for legal and tax purposes
• Marketing communications: We keep your preferences until you unsubscribe or request deletion

When we no longer need information, we securely delete or anonymize it so it can't be traced back to you.

International Data Transfers

We're based in Australia, and we primarily store data here. However, some of our service providers operate servers in other countries, which means your information might be transferred internationally.

When this happens, we make sure these providers offer adequate protection for your information. This might involve contractual guarantees, certification schemes, or other safeguards recognized under Australian law.

Cookies and Tracking Technologies

Our website uses cookies—small files stored on your device that help us understand how you use our site. We use both essential cookies (needed for the site to work) and optional ones (that help us improve your experience).

Types of Cookies We Use

• Essential cookies that make the website function properly
• Analytics cookies that show us which pages are popular and how people navigate the site
• Preference cookies that remember your settings and choices

You can control cookies through your browser settings. Blocking essential cookies might affect how well our website works, but you can block optional cookies without major issues.

Children's Privacy

Our services are designed for adults exploring business opportunities. We don't knowingly collect information from anyone under 18. If you're a parent who believes we've collected information about your child, please contact us immediately so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if we have your contact details, or through a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review it periodically, especially before sharing new information with us.

Making a Complaint

If you're concerned about how we've handled your information, please contact us first. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority that oversees privacy law in Australia. You can reach them at oaic.gov.au or by calling 1300 363 992.